Privacy Policy

Last updated: September 25, 2026

1. Introduction

mepersona.ai, operated by MePersona, Inc. ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following categories of personal information:

  • Account Information: Name, email address, username, and profile details you provide during registration.
  • Platform Credentials: OAuth tokens and API keys for connected social platforms (Instagram, X/Twitter, YouTube, etc.).
  • Message Data: Fan messages ingested from connected platforms for AI processing and display in your unified inbox.
  • Usage Data: Pages visited, features used, browser type, IP address, and device information.
  • Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.

3. How We Use Your Information

  • Provide, operate, and maintain the mepersona.ai platform
  • Connect to your social media accounts and ingest fan messages
  • Generate AI-powered responses based on your personality profile
  • Process payments and manage subscriptions
  • Send transactional emails and service updates
  • Improve and personalize your experience
  • Detect and prevent fraud or abuse

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information as those terms are defined under the CCPA/CPRA, on any tier. If that ever changes we will update this policy and provide an opt-out mechanism before doing so.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. The price and features of paid tiers are determined by the service level offered, not by any waiver of privacy rights.
  • Right to Limit Use of Sensitive Personal Information: You may limit how we use sensitive personal information, if applicable.

To exercise any of these rights, contact us at support@mepersona.ai.

5. Data Sharing & Disclosure

We may share your information with:

  • Service Providers: Third-party services that help operate our platform (hosting, payment processing, AI model providers, analytics).
  • Connected Platforms: Social media platforms you authorize us to connect to, as needed to provide our services.
  • Legal Requirements: When required by law, regulation, or legal process.

We do not sell, rent, trade or license your personal information, including fan messages, to third parties. This applies to every account on every tier. The service providers listed above process data on our behalf under contract and may not use it for their own purposes.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of platform credentials, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time. We will retain and use your information as necessary to comply with legal obligations.

8. Children's Privacy

mepersona.ai is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected data from a child under 18, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your California privacy rights, contact us at:

MePersona, Inc.
835 Wilshire Blvd., Suite 500
Los Angeles, CA 90012
Email: support@mepersona.ai